FAQs

We got answers for your valuable questions.

Product

How fast can Acemate Tennis Robot move?

Acemate Tennis Robot can move at up to 5 meters per second with a reaction time of just 0.15 seconds, giving it full-court coverage and quick responsiveness for all kinds of rally.

Can Acemate return every shot?

We totally understand your concern! To be honest, no player — not even pros — can return every shot, and Acemate Tennis Robot is no exception. But with a return accuracy of over 90%, it's more than capable of supporting everyday practice and advanced training.

What’s the maximum ball speed, height, and spin?

Acemate Tennis Robot delivers speeds up to 80 mph, spins up to 60 revolutions per second, and lobs as high as 8 meters. It can handle topspin, backspin, flat shots, and high lobs with ease.

Can Acemate be used for Pickleball?

Yes! Acemate isn’t just for tennis — we’ve developed a dedicated Pickleball version with AI algorithms specially tuned for the unique pace, trajectory, and style of Pickleball rallies.

What are the dimensions and weight of Acemate Tennis Robot?

Acemate Tennis Robot measures 45 × 55 × 50 cm in its compact form, and 45 × 55 × 170 cm when the collapsible net is fully extended. When folded, it easily fits into the trunk or even the back seat of most cars. It weighs 17.8 kg, and you can control its movement directly from your phone. For easier transport, we’ve also included a telescopic handle so you can roll it like a suitcase.

Is Acemate Tennis Robot easy to break if it gets hit by balls?

Not at all. Unlike many machines that use plastic parts, Acemate Tennis Robot is built with high-strength stainless steel — including the ball-catching net poles and body frame — so it can easily withstand impact from balls. Plus, since Acemate Tennis Robot catches most of the balls during training, very few actually end up hitting the machine directly. So no worries at all — it’s tough and built to last.

What types of courts does Acemate Tennis Robot support?

Acemate Tennis Robot works on nearly all standard court surfaces, including hard courts, clay, and grass.

How is the battery charged, and how long does it last?

Acemate Tennis Robot runs on a removable battery pack, and you can monitor battery status directly in the app. It takes about 2 hours to fully charge and offers up to 3 hours of use per charge. We'll include the correct plug based on your shipping region.

Warranty and Shipping

What if I run into issues using Acemate?

We’ve partnered with SwitchBot to ensure Acemate meets the highest standards of reliability. If you experience any problems during the warranty period, just contact our 24-hour support team at support@acematetennis.com — we’ll respond promptly with a solution. And for special cases, SwitchBot’s global service network is also ready to step in, so you can get help quickly wherever you are.

When will you start shipping?

Production has already begun, and we’re on track to start shipping in November 2025.