Shipping Policy

Thank you for your interest in ACEMATE – the world’s first real rally tennis robot.

Pre-order Notice

ACEMATE is currently in the pre-order phase. We are working hard to prepare for mass production and quality assurance.

Estimated shipping will begin in November 2025.

We’ll send out a notification with tracking information once your order has been shipped. Please note that shipping timelines may vary slightly based on your region and local logistics conditions.

Shipping Regions

We offer international shipping to most countries. If your location is not supported at checkout or you have specific delivery needs, please contact us at support@acematetennis.com.

Need Help?

If you have any questions about your order or shipping status, feel free to reach out to our customer service team at support@acematetennis.com.

Shipping fees

At Acemate, we’re committed to delivering not only cutting-edge performance but also a smooth, worry-free purchase experience.

Thanks to our strategically located overseas warehouses in the United States, United Kingdom, and Europe Union, orders shipped to customers in these regions are duty-free.

Country/RegionShipping Fee
United States$69.00
Canada$69.00
Mexico$149.00
UK$79.00
European Union$79.00
Hong Kong$39.00
Singapore$69.00
Malaysia$69.00
Thailand$69.00
Japan$79.00
South Korea$79.00
Australia$99.00
New Zealand$99.00