Shipping Policy

Acemate Tennis Robot S10
  • In-stock units will begin shipping from March 5, 2026, in the order that purchases were placed.
  • EU deliveries are expected to be delayed until late March due to current shipping disruptions related to the Middle East situation.
Accessories Shipping
  • Accessories are shipped separately from the main unit.
  • If accessories are purchased together with a robot and shipped to the US, UK, or EU, shipping is included.
  • If accessories are purchased alone, separate shipping fees will apply.
⚠️ Restricted Regions
  • Several countries have closed their airspace (including Bahrain, Saudi Arabia, UAE, Iran, Iraq, Qatar, Israel, Kuwait, and nearly all Gulf countries). Both passenger and cargo flights are severely affected.
  • Currently, all delivery services to the Gulf region and surrounding areas are temporarily suspended.
🕐 Order Processing Time

All orders are processed within 48 hours.

  • Orders can be modified within 24 hours after payment
  • Once processed, orders can no longer be changed

Estimated Delivery Time

Business Days, From Processing
Region Estimated Delivery
United States
Excluding Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands
5–8 Days
Remote areas or military addresses may take 7–15 days
United Kingdom
Mainland UK
4–6 Days
European Union
Austria, Belgium, Bulgaria, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
5–8 Days
Other Regions
Asia-Pacific, Middle East, Latin America, and other countries not listed above
7–15 Days
⚠️ Additional Notes
  • Delivery times are estimates and may vary due to customs clearance, local logistics conditions, or unforeseen delays.
  • Shipping timelines may be extended for remote or restricted areas.

Shipping Fees

Overseas Warehouses, US · UK · EU
  • At Acemate, we're committed to delivering not only cutting-edge performance but also a smooth, worry-free purchase experience.
  • Thanks to our strategically located overseas warehouses in the United States, the United Kingdom, and the European Union, orders shipped to customers in these regions are FREE.

For U.S. customers, additional sales tax may apply depending on your state's tax regulations. The final tax amount, if applicable, will be automatically calculated and shown at checkout.

Shipping fees to other countries are listed below.

Country/region Shipping Fee
Hong Kong
$59.99
Singapore
$479.99
Canada
CAD $399.99
Australia
AUD $399.99
United Arab Emirates
$799.99
Qatar
$799.99
Saudi Arabia
$799.99
Other Countries
$699.99