FAQs

Acemate Tennis Robot can move at up to 5 meters per second with a reaction time of just 0.15 seconds, giving it full-court coverage and quick responsiveness for all kinds of rally.

We completely understand your concern! Just like real players, no robot can return every shot, especially unexpected spins, extreme angles, or very fast balls. Acemate is designed to handle most standard rally exchanges reliably, but there will always be occasional shots that fall outside its optimal range.

That said, it still performs consistently in typical training scenarios and is more than capable of supporting both recreational practice and skill development.

Acemate Tennis Robot delivers speeds up to 60 mph, spins up to 60 revolutions per second, and lobs as high as 8 meters. It can handle topspin, backspin, flat shots, and high lobs with ease.

Yes! Acemate isn’t just for tennis — we’ve developed a dedicated Pickleball version with AI algorithms specially tuned for the unique pace, trajectory, and style of Pickleball rallies.

Acemate Tennis Robot measures 45 × 55 × 50 cm in its compact form, and 45 × 55 × 170 cm when the collapsible net is fully extended. When folded, it easily fits into the trunk or even the back seat of most cars. It weighs 17.8 kg, and you can control its movement directly from your phone.

Not at all. Unlike many machines that use plastic parts, Acemate Tennis Robot is built with high-strength aluminum alloy — including the ball-catching net poles and body frame — so it can easily withstand impact from balls. Plus, since Acemate Tennis Robot catches most of the balls during training, very few actually end up hitting the machine directly. So no worries at all — it’s tough and built to last.

Acemate Tennis Robot works on nearly all standard court surfaces, including hard courts, clay, and grass.

Acemate Tennis Robot runs on a removable battery pack, and you can monitor battery status directly in the app. It takes about 2 hours to charge fully and offers up to 2 hours of use per charge. We'll include the correct plug based on your shipping region.

*Actual battery life may vary depending on usage habits and playing environment.

Acemate operates within a predefined movement area and will not move more than 2 meters behind the baseline. Users can also customize this movement zone via the app, ensuring the machine does not leave the court excessively. In real-world use, people naturally maintain a safe distance when crossing a court—just as they do around human players. Extensive user testing has shown that the system is safe, and users have not expressed concern when passing near the machine. However, please note that Acemate does not currently have rear or side obstacle detection. We strongly recommend ensuring the court is free of obstacles before starting a rally session.

No. Acemate is not waterproof and should not be used in rainy or wet conditions.

We’ve partnered with SwitchBot to ensure Acemate meets the highest standards of reliability. If you experience any problems during the warranty period, just contact our 24-hour support team at support@acematetennis.com — we’ll respond promptly with a solution. And for special cases, SwitchBot’s global service network is also ready to step in, so you can get help quickly wherever you are.

Shipments start March 5 and will be fulfilled in order of purchase (EU orders are expected to ship in late March). The Pickleball version is expected to ship in Q2 2026.